Publications

We love to share our knowledge. Our publications and short articles offer privacy insights and can be used as reference materials.

A lean infrastructure for qualified information exchange based on trusted identities

As a frequent participant in eSociety, Willeke is often preoccupied with paperwork because there is no easy to use, affordable way to act as a qualified person in the digital world. Confidential interactions take place over insecure channels like e-mail and post. This situation poses risks and costs for service providers, civilians and governments, while goals regarding confidentiality and privacy are not always met. The objective of this paper is to demonstrate an alternative architecture in which identifying persons, exchanging information, authorizing external parties and signing documents will become more user-friendly and secure. As a starting point, each person has their personal data space, provided by a qualified trust service provider that also issues a high level of assurance electronic ID. Three main building blocks are required: (1) secure exchange between the personal data space of each person, (2) coordination functionalities provided by a token based infrastructure, and (3) governance over this infrastructure. Following the design science research approach, we developed prototypes of the building blocks that we will pilot in practice. Policy makers and practitioners that want to enable Willeke to get rid of her paperwork can find guidance throughout this paper and are welcome to join the pilots in the Netherlands.

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Qualified Information Exchange/Challenging the Chain

Isn’t it strange that we must await our companies’ annual results for months, but then see them presented over flowers cut the other day a continent away? How is it that we can order the best exotic food just around the corner 24/7, while our governments must base next year’s policies on last year’s statistics? Business information is surprisingly slow and sub-quality in the time of Big Data and Blockchain. The book ‘Qualified Information Exchange’ presents the information challenge of the 21st century and releases all secrets of the successful implementation of Standard Business Reporting in the Netherlands from its very beginnings. SBR helped to achieve cost savings that amount to almost EUR 200 million annually in the Dutch tax information chain alone. Possibilities for wider use in various industries, on both a national and an international scale, are manifold. Order a copy of the book Qualified Information Exchange or get a free download with more details in Challenging the chain.

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Steering the adoption of Standard Business Reporting for cross domain information exchange

Over the years, several governments around the world have introduced a version of Standard Business Reporting (SBR) for information exchange with public agencies. Their main goals are to ease the reporting burden for businesses and the regulatory burden for government agencies. This paper takes a look at the adoption numbers in the Netherlands over multiple years. The objective of this paper is to analyse the adoption rates and explain them by revealing the steering instruments employed by government agencies looking to positively influence SBR adoption. Our dataset consists of the total number of reports submitted using SBR towards the Tax Office, Chamber of Commerce and Industry, and the Education Executive Agency. Quantitative data analysis reveals different adoption rates and patterns in the aforementioned reporting chains. We found that adoption was positively influenced using a deliberate and fine-tuned set of steering instruments, including public-private governance, open communication and knowledge exchange, mandation, software community engagement and technical configuration (use of interfaces that match the sector specific reporting capabilities). When considering these steering instruments, policy makers and practitioners need to balance progressive standard setting and steady implementation.

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